Frequently Asked Questions

How do I schedule pet sitting services?

Scheduling services with us is simple! Once you've decided on your pet needs, we'll send you an invite to our easy-to-use pet portal (PetPocketbook) via email.  From there, you can quickly schedule visits, walks, or boarding and manage all your pet's care details. If you have any questions or need assistance, don't hesitate to reach out, we're happy to help!

What is your experience in pet care?

With over 3 years of experience in pet sitting, we understand every pet has unique needs. We've had the pleasure of working with a wide variety of animals, from playful pups to senior companions, providing personalized care and attention. We have a passion for animals and are dedicated to ensuring your pets feel safe, comfortable, and loved while you're away. 

What is your availability for pet sitting?

As a small pet-sitting team, we offer personalized care to each of our furry clients. We are available to care for your pets 7 days a week, including weekends and holidays, whether you need daily walks, drop-in visits, or overnight boarding. Spaces are limited, so we encourage you to book in advance. 

Where are you located and what areas do you serve?

We are located in Bethany, OK. We offer drop-in visits and dog walking to our local community and surrounding areas. 

We currently serve areas within a 30-minute drive from Bethany. 

Feel free to reach out if you're unsure whether we cover your area.

 

 

What is your cancellation policy?

If you need to cancel or reschedule your service, please get in touch with us as soon as possible. 

Cancellation Policy:

  • Drop-In Visit/Walks: 24-hour notice, no fee/50% cost of service if less than 24 hours notice/100% cost of service if less than 2 hours notice
  • Boarding: 7 days notice, no fee/50% cost of booking if less than 7 days notice/100% cost of booking if less than 3 days notice

 

Book Your Pet's Next Stay with Us!

Trust Phelps Family Pet Sitting for reliable and loving care for your furry friends. Contact us today to schedule your pet's stay with us.